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Unfortunately we don't do returns. If you are unsatisfied with your purchase, we can give you a refund. The product needs to be in a new and undamaged condition. This needs to be done 30 days after your purchase. Please contact us at info@lifeonmotion.com and we will send you a return label. Once the product is returned to us, we will issue a refund of the purchase minus the shipping. 

Exceptions for refund policy: 

Sale items cannot have a refund (unless damaged)

Free gifts with purchase cannot have a refund (unless damaged)

We are very sorry to hear that you are not satisfied with your order. Please contact us through email info@lifeonmotion.com or live chat to see how we can improve and make a refund. In order to qualify for a refund, the product needs to be new and undamaged.

We sincerely apologize for that and know that you were anxiously anticipating your order. The disappointment of receiving the wrong order is certainly frustrating. We’ll give you a full-refund of your purchase. The product needs to be new and undamaged, this needs to be done within 14 days of your purchase. Please contact us at info@lifeonmotion.com and we will send you a return label.  Once the product is returned to us, we will issue a refund of the purchase.

We are sorry to hear that you may have made an error with your order. Unfortunately, because we process orders as quickly as possible, we can not guarantee any change to your order once it has been shipped. Contact us immediately through our live chat or send an email to info@lifeonmotion.com to see if we can help you.